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About Author(BIO):

Iam a Credit Card Accounting Sr Specialist at Debt Pro Companies.. graduate of the University of San Francisco School of Law.A results-driven, customer focused sales professional offering nine + years of proven sales & customer service along with assisting in managing business operations and critical organizational functions

Key Responsibilities

Assists in the financial analysis, credit underwriting and approval process.

Identifies cross sell opportunities, prepares credit approval packages, annual reviews, renewals of credit, client credit proposals and coordination of document preparation and closings.

In collaboration with the Client Advisor, or Credit Advisor, may act as an additional contact to the client.

Coordinates credit and loan portfolio administration support such as monitoring past dues, document exceptions, collateral value monitoring, and covenant compliance.


Corporate card and Procurement professional with over six years of operational and strategic experience in Corporate card, Purchasing, contract review, management and negotiation. Proven ability to work independently in a fast-paced and demanding work environment, while still building excellent relationships both domestically, and overseas with internal and external stakeholders.Experience includes (But not limited to):

•Releasing Purchase Orders based on internal accounting procedures.

•To work on daily operations of procurement for US, Netherlands, Brazil, and India.

•Issue resolution regarding payments, delivery and PO's.

•Training end users and vendors regarding processes and policies.

•Cost savings and Negotiations

•Daily operations for Akamai’s corporate card program in the US.

•Manage the corporate card delinquency program.

• Collaborating with internal and external business partners on behalf of the customer

• Trained on reporting through DART, Siebel, Sterling, and Excel and communicating with management notify of current service levels and productivity.

• Assisted with reporting processes to determine if current reporting was necessary and effective.

• Facilitated training for exceptions new hires.

• providing issue-specific information to partners and third parties to facilitate resolution; negotiating to achieve an acceptable solution for both the customer and the business;

• Work with vendors to assist customers with issues regarding their orders.Mentor, coach and lead agents to ensure procedures and quality assurance standards are met. • Take escalations of upset and angry customers.

• Case manages customer issues to ensure that they are handled completely and in a timely manner.

• Documenting interactions according to standards to ensure complete and accurate records are maintained; conducting any necessary follow-up activities and/or notifying other departments on behalf of the customer.